We are committed to providing you with the best possible care. You are responsible for all fees charged by this office regardless of your insurance coverage. If you wish, we will assist you with dental insurance pre-determinations to help calculate your eligible coverage prior to treatment.

Please note that our office does not direct bill your insurance company. However, we will submit a claim electronically or provide you with a dental insurance claim form that you can submit to your private insurer or employer so that you may receive your eligible reimbursement. If you have dental insurance, we are anxious to help you receive your maximum allowable benefits. In order to achieve these goals, we need your assistance and your understanding of how we work with insurance.

• Come prepared to pay your account at each visit. We accept cash, certified cheques, Visa, MasterCard, Debit, and EMT (Email Money Transfer).
• We are happy to prepare and file electronic insurance claims. We will provide you with the necessary documentation for the services you receive. You will receive reimbursement directly from the insurance company.
• Your insurance is a contract between you, your employer, and the insurance company. We emphasize that as health care providers, our relationship is with you, not your insurance company.
  o Although we can often estimate what your coverage will be, we cannot be responsible for the accuracy of our estimates because of the overwhelming number of insurance plans and changes in coverage that are continually occurring.
• Due to the overwhelming number of insurance plans, it is impossible for us to be able to guarantee coverage by your individual insurance plans.